How to clear outstanding amount customers owe your fleet

For customers to owe your fleet from the previous bookings, operators are now able to write off the outstanding balance recorded in the system after they pay you.

How to do:

- Navigate to "Customers" module on Command Center.

- Click on a particular customer whose profile had outstanding recorded.

- Proceed to "Write off debt".

- Choose the payment method the customer paid the amount.

- Save.

Please note that this function is to only record the owed amount you settle with customers and payment process needs to be done manually or offline. The system would not process payment when you choose any of the methods listed.

*Tips: You will be able to track all outstanding listing in "Incomplete payments" report.