How can operators send messages or notification to customers?

Modified on Tue, 19 Feb, 2019 at 2:57 PM

There are three options for you to send notifications to your customers through your Command Center.

- SMS: It will be sent directly to customers’s phone via SMS;

- Inbox: It is in-app message. All messages sent through inbox are totally free;

- All: It will be sent via both SMS and Inbox.

Please check the following instructions to send notifications:

1. Navigate to your Command Center/ “Customers” module.

2. Choose “Send Message” .

3. Choose one of the following type: SMS, Inbox or All .