Booking Queue

Modified on Mon, 8 Dec at 4:20 PM

The Booking Queue is your main workspace for managing all trips.
It lets you oversee live jobs, upcoming reservations, and completed bookings — all in one place.


Tabs

Active

  • Shows all ongoing trips and future reservations.

  • This is where you monitor, assign, update, and take action on live bookings.

Finished

  • Shows all closed or completed trips.

  • Ideal for review, reporting, or resolving post-trip updates.





Core Tools in the Booking Queue

1. Date Filter

  • Filter bookings by specific dates or a date range.

  • Great for daily operations or pulling historical data.




2. Advanced Quick Search

  • Press “/” on your keyboard to open quick search.

  • Search across multiple fields instantly:

    • Booking #

    • Passenger name

    • Pickup address

    • Driver / Vehicle

    • …and more.




3. Sorting

  • Tap the sort icon next to sortable columns.

  • Sort ascending or descending by:

    • Booking #

    • Creation Time

    • Pickup Date & Time

    • Ride Type

    • Driver

    • Vehicle Type

    • Vehicle

    • Operator Local Time




Flight Tracking

  • Subscribe to our real-time flight tracking service to automatically sync flight delays.

  • Or simply click on the flight number inside any booking to instantly view flight status.




Multi-Select Bookings

  • Hold Shift to multi-select multiple bookings.

  • Bulk actions include:

    • Assign Driver / Vehicle

    • Un-assign Driver

    • Un-assign Vehicle

    • Unassign All

    • Print Meeting Boards (great for greeters handling multiple meet-and-greet signs)





Custom Filter Shortcuts

  • Create your own Saved Filters for quick access:

    • Example: “Today’s Airport Pickups”, “VIP Only”, “Unassigned Jobs”

  • Use the gear icon to edit or delete any saved filters you no longer need.



Table Customization

Reorder Columns

  • Hover on a column header and drag the handle to reorder columns.

Resize Columns

  • Drag the resize indicator to adjust column width.

Show / Hide Columns

  • Tap the three-dot menu to:

    • Hide columns you don’t need

    • Show additional fields

    • Long-press on any field to reorder column positions





Advanced Features

Assign Affiliate Supplier

  • Reassign a booking to an external partner or affiliate supplier

Public / Private Booking

  • Make a booking Public to broadcast the job on social platforms (e.g., WhatsApp, social media, driver groups).

  • Keep it Private if you prefer not to broadcast.






 

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