Hourly Rates

You can create hourly bookings to charge customers by the hour. Unlike other systems, Good Journey uses a flexible package-based structure for hourly services.

Best-practice format:

For customer-facing or corporate/public rates:
<Car-Type> – <Corporate/Public> – <Currency>

For supplier or driver payout rates:
<Car-Type> – <Supplier Name> – <Currency>

Examples:

Customer / Corporate Rates

• Business – Microsoft – USD
• Business Van – Public – EUR
• Economy – Booking.com – GBP
• Economy – HolidayTaxis – GBP

Supplier / Driver Payout Rates

• Business – ABC Chauffeurs – USD
• Luxury SUV – Elite Drivers – SGD
• Sedan – John Doe Driver – AUD

This structure keeps your rate list organized and makes it easy to identify which rates belong to which vehicle, customer group, or supplier.

Hourly services are useful for disposal jobs or tour-style packages, and you can name each package however you prefer.

Examples of disposal service packages

• Short Disposal - 3 Hours
• Half Day - 6 Hours
• Full Day - 8 Hours

Examples of tour-style packages

• Day Tour of Singapore
• Golf Tour at Singapore Golf Club
• Other custom tour experiences

Here is an example of what it looks like when customers book directly on the web app:

Hourly service properties

When setting up an hourly service, you can configure:

• Estimated Fare vs Actual Fare
  Choose whether the system charges based on the estimated amount or recalculates the final amount based on actual usage.
• Time Charge Mode
  For actual fare mode you can setup the system to decide whether the hourly calculation starts from the original scheduled pickup time or the driver’s actual pickup time.
• Fee per Additional Stops
  Set how much to charge for extra stops along the way.

Adding multiple packages

Each hourly service can contain several packages.
Within each package, you can define:

• Package Name
• Package Duration (e.g., 3 hours, 6 hours, 8 hours)
• Base Rate
• Fee per Extra Duration (overtime rate)
• Distance Coverage included in the package
• Fee per Extra Distance (if mileage exceeds the included distance)