Getting Started - Rate Management

Learn how to configure Regular, Fixed, and Hourly Rates, apply naming best practices, and set up policy templates. Mastering these settings ensures accurate automated calculations and hassle-free payouts.

1. Supported Rate Types

Good Journey supports 3 pricing models to match your operational needs:

• Regular Rates: Calculated by distance and/or time.
• Fixed Rates: Predefined fares between zones or locations.
• Hourly Rates: Charged per hour or disposal services.

2. Rate Naming Conventions

To keep your backend organized, use a consistent naming structure. This makes it effortless to assign rates to vehicle types, templates, customer groups, or suppliers.

Customer / Corporate Rates (Buyer)

Format:

<Car-Type> - Buyer - <Corporate/Public> - <Currency>

Examples:

Business - Buyer - Microsoft - USD
Business Van - Buyer - Public - EUR
Economy - Buyer - Booking.com - GBP 

Supplier / Driver Payouts (Provider)

Format:

<Car-Type> - Provider - <Supplier Name> - <Currency>
 

Examples:

Business - Provider - ABC Chauffeurs - USD
Luxury SUV - Provider - Elite Drivers - SGD
Sedan - Provider - John Doe Driver - AUD

3. How to Test Your Rates

Before opening bookings to the public, always audit your calculations using these 2 tools:

• Passenger View (PWA): Open the app to preview live customer calculations.
• Command Center: Enter test pickup/drop-off locations to compare vehicle rates side-by-side.

4. Configuration Guides

Ready to build out your settings? Follow our step-by-step documentation for deep-dives into pricing rules and restrictions:

• Regular Rates
• Fixed Rates
• Hourly Rates
• Configure Special Rates
• Configure Rate Templates
• Surcharge Policies
• Stop Sale Policies
• Vehicle Lead Time
• Customer Penalty Policies
• Export and Import Rates

Large Rate Setup?

Have a massive pricing sheet with hundreds of lines? Don't waste time doing it manually.

Let us handle it: Send your pricing spreadsheet straight to our team at support@goodjourney.io, and we will configure everything for you at just a one-time fee.