Getting Started - Rate Management

Supported Rate Types

• Regular Rates — charge by distance and/or time
• Flat Rates — fixed fees
• Hourly Rates — per-hour or disposal rates

Rate Naming Conventions

Use clear, consistent names for each rate so they can be easily assigned to vehicle types, templates, customer groups, or suppliers.

Best-practice format:

For customer-facing or corporate/public rates:

<Car-Type> - Buyer - <Corporate/Public> - <Currency>

For driver payout rates:

<Car-Type> -  <Plan Name> - <Currency>

Examples:

Customer / Corporate Rates
Business - Buyer - Microsoft - USD
Business Van - Buyer - Public - EUR
Economy - Buyer - Booking.com - GBP
Economy – Buyer - HolidayTaxis – GBP

This naming structure keeps your rate list clean, organized, and easy to identify across vehicle types, customer groups, and supplier payouts.

How to Test Your Rates

• Open the PWA to preview how rates calculate.
• In Command Center, enter pickup and drop-off locations to compare rates across vehicle types.

Guides
Review these setup guides to configure your rates correctly:

• Regular Rates
• Flat Rates
• Hourly Rates
• Configure Rate Templates
• Surcharge Policies
• Stop Sale Policies
• Vehicle Lead Time
• Customer Penalty Policies
• Driver Rate Policies
• Driver Penalty Policies

Large Rate Setup?

• Send us your pricing sheet - our team can set it up for you for a one time fee.
• For this service please email support@goodjourney.io to learn more.