User & Permission Setup

Modified on Thu, 18 Dec, 2025 at 10:12 AM

This guide explains how to create users and configure permissions in the Command Center Dashboard to ensure the right level of access for each team member.


1. Create Permission

  • Log in to the Command Center Dashboard using an administrator account.
  • From the left-hand menu, navigate to Settings → Permission.
  • Click Add 
  • Tick the checkboxes to apply permissions for each item/module.
  • Ensure the permission status is set to Active.
  • Click Save to apply the permission.



Important: 

- Only Active permissions can be assigned to users. 

- Please ensure the permission is clearly and correctly named for easy identification. 


2. Create User & Assign Permission

  • Go to Settings → Users.
  • Click Add.
  • Fill in the required user information: Username, name, email, phone 
  • Assign the appropriate Permission to the user.
  • Ensure the user status is set to Active.
  • Click Save to create the user.


Notes: Once completed, the system will automatically send the login credentials to the user’s registered email address.


3. Edit, Deactivating, or Resetting a User Password

Edit User Information

  • Go to Users.

  • Click the Action item for the user you want to update. 

  • Modify details or change their assigned role.

  • Click Save.

Reset User Password

  • Go to Users.

  • Click the username to view user details.

  • Click Reset Password.

  • A new password will be automatically sent to the user’s registered email address.


Deactivate User

  • Go to Users.
  • Click the Action item for the user you want to deactivate
  • Deactivate the user
Note: Deactivated users will no longer be able to log in



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